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Shipping & Return Policy
🚚 Shipping Policy
At Elite Supply, we aim to deliver your order quickly and safely.
Processing Time: Orders are processed within 1–3 business days
Delivery Time: 5–10 business days across India
Shipping Charges: Free shipping on all prepaid orders
Cash on Delivery (COD): Available on selected products
Order Tracking: Tracking details will be shared via SMS/Email once shipped
Please note: Delivery times may vary slightly due to location or unforeseen delays.
🔄 Return & Replacement Policy
We offer a simple and hassle-free return process.
Return Window: 7 days from delivery
Eligibility: Item must be unused, in original packaging, and in the same condition
Damaged/Wrong Product: If you receive a damaged or incorrect item, contact us within 48 hours with photos/video proof
💰 Refund Policy
Refunds are processed after inspection of returned product
Prepaid Orders: Refund will be credited to original payment method within 5–7 business days
COD Orders: Refund will be processed via bank transfer/UPI
❌ Non-Returnable Items
The following items cannot be returned:
- Used or damaged products (not due to our fault)
- Items without original packaging
- Products marked as non-returnable